PRIVACY POLICY
Last updated: November 28, 2025
1. Who we are
This website is operated by Avigram (“Avigram”, “we”, “us”, or “our”). Avigram provides short and long-form audio sessions designed to support emotional regulation and stress relief.
Website: https://avigram.me
Contact email: contact@avigram.me
Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal data.
Avigram is not a medical, psychological, or therapeutic service and does not provide diagnosis, treatment, or medical advice.
2. Scope of this Privacy Policy
This Privacy Policy applies to:
- visitors to our website (https://avigram.me),
- people who purchase or access our audio products,
- people who sign up for our newsletter, waitlists, or other communications,
- people who contact us by email or through forms on the website.
By using our website or services, you agree to the practices described in this Privacy Policy.
3. Data we collect
We may collect and process the following categories of personal data.
3.1. Information you provide directly
- Contact details (e.g., name, email address).
- Account or purchase information (e.g., products purchased, billing country).
- Communication content (e.g., emails you send us, form submissions, feedback).
- Newsletter / marketing sign-up data (e.g., your email address and preferences).
We do not intentionally request or require sensitive personal data (such as health data, political opinions, religious beliefs, etc.). Please do not send us such information.
3.2. Information collected automatically
When you visit our website, certain data is collected automatically, for example:
- IP address and approximate location (city/country level),
- browser type and version,
- device type and operating system,
- referring URLs and pages visited,
- time and date of visits,
- approximate session duration and interaction information.
We may collect this information using cookies, pixels, and similar technologies (see “Cookies and tracking technologies” below).
3.3. Information from third parties
We may receive limited information from third-party providers such as:
- Payment processors (e.g., platform providers such as Lemon Squeezy or similar checkout providers) – for example confirmation that your payment was successful, partial billing details (but not your full card number).
- Analytics and marketing tools (e.g., Google Analytics) – aggregated or pseudonymous usage data.
- Website hosting and infrastructure providers (e.g., Framer and related services).
4. How we use your data
We process your personal data for the following purposes:
- To operate and maintain the website.
- To deliver the products and services you purchase (e.g., providing access to audio content).
- To process payments and manage orders.
- To respond to your messages, questions, and support requests.
- To send administrative messages (e.g., purchase confirmations, important notices).
- To send marketing communications (where permitted by law and/or with your consent).
- To improve our website, content, and user experience through analytics.
- To prevent fraud, abuse, or security incidents.
- To comply with legal obligations and enforce our Terms of Service.
5. Legal bases for processing (EEA/UK visitors)
If you are located in the European Economic Area or the United Kingdom, we rely on one or more of the following legal bases under the GDPR/UK GDPR:
- Performance of a contract: when processing is necessary to deliver products or services you purchase or request.
- Legitimate interests: for example, to improve our services, maintain website security, and communicate with you about your use of the services (where these interests are not overridden by your rights).
- Consent: for placing non-essential cookies, sending certain marketing communications, or other processing where we ask for your explicit consent.
- Legal obligations: to comply with bookkeeping, tax, or regulatory requirements.
6. How long we keep your data
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- Order and billing data: kept for as long as required by applicable accounting and tax laws.
- Communication and support data: kept as long as needed to handle your request and maintain records of our communications.
- Marketing data: kept until you unsubscribe or we choose to clean our lists, subject to applicable law.
- Technical logs and analytics data: kept for a limited period needed for security, analysis, and improvement.
When data is no longer needed, we will delete or anonymize it.
7. How we share your data
We do not sell your personal data.
We may share your data with:
- Service providers and processors who help us operate our website and services, such as:
- website hosting and infrastructure providers,
- payment and billing platforms,
- analytics providers (e.g., Google Analytics),
- email and marketing tools.
These providers are only allowed to process your data on our instructions and for the purposes described in this Privacy Policy.
We may also share data:
- if required by law, court order, or government request;
- if necessary to establish, exercise, or defend legal claims;
- in connection with a business transfer (e.g., merger, acquisition), subject to appropriate safeguards.
8. International transfers
We may process your data in countries other than the one you reside in, including countries outside the European Economic Area, the United Kingdom, or your home jurisdiction.
Where required by law, we will ensure that appropriate safeguards are in place for international transfers, such as:
- Standard Contractual Clauses approved by the European Commission, or
- other legally recognized transfer mechanisms.
9. Your rights
Depending on your location, you may have some or all of the following rights regarding your personal data:
- Right of access – to know whether we process your data and to request a copy.
- Right to rectification – to correct inaccurate or incomplete data.
- Right to erasure – to request deletion of your data, subject to legal limitations.
- Right to restriction – to request temporary restriction of processing.
- Right to data portability – to receive certain data in a structured, machine-readable format.
- Right to object – to object to processing based on legitimate interests, including direct marketing.
- Right to withdraw consent – where processing is based on consent, you can withdraw it at any time (this does not affect prior lawful processing).
To exercise your rights, please contact us at: contact@avigram.me
We may need to verify your identity before responding to your request.
If you are located in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.
10. Marketing communications
If you subscribe to our newsletter or marketing communications, we will use your email address to send you updates, offers, and content related to Avigram.
You can unsubscribe at any time by:
- clicking the “unsubscribe” link in our emails, or
- contacting us at contact@avigram.me.
Even if you opt out of marketing emails, we may still send you non-marketing messages related to your purchases or important service information.
11. Cookies and tracking technologies
We use cookies and similar technologies to:
- operate basic site functions,
- remember your preferences,
- analyze website traffic and usage patterns,
- improve our content and user experience.
Types of cookies we may use:
- Strictly necessary cookies – required for the website to function.
- Preference cookies – remember your choices.
- Analytics cookies – help us understand how visitors use the site.
- Marketing or performance cookies – used in connection with third-party tools, where applicable.
Where required by law, we will ask for your consent before placing non-essential cookies. You can manage or delete cookies through your browser settings. Note that disabling some cookies may affect how the site functions.
12. Third-party links and services
Our website may contain links to third-party websites or services that we do not control (for example, payment platforms, social media, or content platforms).
This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before providing any personal data.
13. Children’s privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal data from children under 16.
If you believe that a child has provided us with personal data, please contact us at contact@avigram.me so that we can delete the information.
14. Security
We implement reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
16. Contact
If you have any questions about this Privacy Policy, or if you want to exercise your data protection rights, please contact us at:
Email: contact@avigram.me
Website: https://avigram.me
PRIVACY POLICY
Last updated: November 28, 2025
1. Who we are
This website is operated by Avigram (“Avigram”, “we”, “us”, or “our”). Avigram provides short and long-form audio sessions designed to support emotional regulation and stress relief.
Website: https://avigram.me
Contact email: contact@avigram.me
Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal data.
Avigram is not a medical, psychological, or therapeutic service and does not provide diagnosis, treatment, or medical advice.
2. Scope of this Privacy Policy
This Privacy Policy applies to:
- visitors to our website (https://avigram.me),
- people who purchase or access our audio products,
- people who sign up for our newsletter, waitlists, or other communications,
- people who contact us by email or through forms on the website.
By using our website or services, you agree to the practices described in this Privacy Policy.
3. Data we collect
We may collect and process the following categories of personal data.
3.1. Information you provide directly
- Contact details (e.g., name, email address).
- Account or purchase information (e.g., products purchased, billing country).
- Communication content (e.g., emails you send us, form submissions, feedback).
- Newsletter / marketing sign-up data (e.g., your email address and preferences).
We do not intentionally request or require sensitive personal data (such as health data, political opinions, religious beliefs, etc.). Please do not send us such information.
3.2. Information collected automatically
When you visit our website, certain data is collected automatically, for example:
- IP address and approximate location (city/country level),
- browser type and version,
- device type and operating system,
- referring URLs and pages visited,
- time and date of visits,
- approximate session duration and interaction information.
We may collect this information using cookies, pixels, and similar technologies (see “Cookies and tracking technologies” below).
3.3. Information from third parties
We may receive limited information from third-party providers such as:
- Payment processors (e.g., platform providers such as Lemon Squeezy or similar checkout providers) – for example confirmation that your payment was successful, partial billing details (but not your full card number).
- Analytics and marketing tools (e.g., Google Analytics) – aggregated or pseudonymous usage data.
- Website hosting and infrastructure providers (e.g., Framer and related services).
4. How we use your data
We process your personal data for the following purposes:
- To operate and maintain the website.
- To deliver the products and services you purchase (e.g., providing access to audio content).
- To process payments and manage orders.
- To respond to your messages, questions, and support requests.
- To send administrative messages (e.g., purchase confirmations, important notices).
- To send marketing communications (where permitted by law and/or with your consent).
- To improve our website, content, and user experience through analytics.
- To prevent fraud, abuse, or security incidents.
- To comply with legal obligations and enforce our Terms of Service.
5. Legal bases for processing (EEA/UK visitors)
If you are located in the European Economic Area or the United Kingdom, we rely on one or more of the following legal bases under the GDPR/UK GDPR:
- Performance of a contract: when processing is necessary to deliver products or services you purchase or request.
- Legitimate interests: for example, to improve our services, maintain website security, and communicate with you about your use of the services (where these interests are not overridden by your rights).
- Consent: for placing non-essential cookies, sending certain marketing communications, or other processing where we ask for your explicit consent.
- Legal obligations: to comply with bookkeeping, tax, or regulatory requirements.
6. How long we keep your data
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- Order and billing data: kept for as long as required by applicable accounting and tax laws.
- Communication and support data: kept as long as needed to handle your request and maintain records of our communications.
- Marketing data: kept until you unsubscribe or we choose to clean our lists, subject to applicable law.
- Technical logs and analytics data: kept for a limited period needed for security, analysis, and improvement.
When data is no longer needed, we will delete or anonymize it.
7. How we share your data
We do not sell your personal data.
We may share your data with:
- Service providers and processors who help us operate our website and services, such as:
- website hosting and infrastructure providers,
- payment and billing platforms,
- analytics providers (e.g., Google Analytics),
- email and marketing tools.
These providers are only allowed to process your data on our instructions and for the purposes described in this Privacy Policy.
We may also share data:
- if required by law, court order, or government request;
- if necessary to establish, exercise, or defend legal claims;
- in connection with a business transfer (e.g., merger, acquisition), subject to appropriate safeguards.
8. International transfers
We may process your data in countries other than the one you reside in, including countries outside the European Economic Area, the United Kingdom, or your home jurisdiction.
Where required by law, we will ensure that appropriate safeguards are in place for international transfers, such as:
- Standard Contractual Clauses approved by the European Commission, or
- other legally recognized transfer mechanisms.
9. Your rights
Depending on your location, you may have some or all of the following rights regarding your personal data:
- Right of access – to know whether we process your data and to request a copy.
- Right to rectification – to correct inaccurate or incomplete data.
- Right to erasure – to request deletion of your data, subject to legal limitations.
- Right to restriction – to request temporary restriction of processing.
- Right to data portability – to receive certain data in a structured, machine-readable format.
- Right to object – to object to processing based on legitimate interests, including direct marketing.
- Right to withdraw consent – where processing is based on consent, you can withdraw it at any time (this does not affect prior lawful processing).
To exercise your rights, please contact us at: contact@avigram.me
We may need to verify your identity before responding to your request.
If you are located in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.
10. Marketing communications
If you subscribe to our newsletter or marketing communications, we will use your email address to send you updates, offers, and content related to Avigram.
You can unsubscribe at any time by:
- clicking the “unsubscribe” link in our emails, or
- contacting us at contact@avigram.me.
Even if you opt out of marketing emails, we may still send you non-marketing messages related to your purchases or important service information.
11. Cookies and tracking technologies
We use cookies and similar technologies to:
- operate basic site functions,
- remember your preferences,
- analyze website traffic and usage patterns,
- improve our content and user experience.
Types of cookies we may use:
- Strictly necessary cookies – required for the website to function.
- Preference cookies – remember your choices.
- Analytics cookies – help us understand how visitors use the site.
- Marketing or performance cookies – used in connection with third-party tools, where applicable.
Where required by law, we will ask for your consent before placing non-essential cookies. You can manage or delete cookies through your browser settings. Note that disabling some cookies may affect how the site functions.
12. Third-party links and services
Our website may contain links to third-party websites or services that we do not control (for example, payment platforms, social media, or content platforms).
This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before providing any personal data.
13. Children’s privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal data from children under 16.
If you believe that a child has provided us with personal data, please contact us at contact@avigram.me so that we can delete the information.
14. Security
We implement reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
16. Contact
If you have any questions about this Privacy Policy, or if you want to exercise your data protection rights, please contact us at:
Email: contact@avigram.me
Website: https://avigram.me